After a long search we purchased a used 2016 Audi SQ5 from Mercedes- Benz Kitchener- Waterloo. Les Behrens was the salesman that we dealt with and he wasn't afraid to investigate further and he actually compared the price of every SQ5 for sale in Canada to make sure they were priced properly. It ended up that they were priced well- but they were still able to work with us to meet our budget. We picked the car up on a Saturday and everything was ready to go and there was plenty of friendly staff to assist us. Took less than an hour and we were on our way home. It was a nice buying experience.
Very friendly! Tend to every need you have!
We bought our first Mercedes from here. I'd just like to compliment the entire team right from our Sales Consultant (first point of contact) to Customer Experience Manager (last point of contact). They really did make us feel special while buying a premium brand. The whole car buying experience was great from start to finish and we never felt any pressure to make a decision. The car was delivered on an expedited schedule as we requested and the CEM patiently explained entire car features before sending us home with our new ride along with a tote bag filled with gifts. We definitely feel the pride of ownership. Thanks! PS: My kids were entertained by the front desk managers. Special thank-you from the kids for their Christmas gifts.
Great service . Never face any issues with my service A or B
I had a great service experience. The staff are pleasant and well organized.
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